Privacy Policy
Last updated: December 2024
Information We Collect
When you visit our website or make a purchase, we collect certain information about you, including:
- Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order or create an account.
- Payment Information: Credit card details are processed securely through our payment processors and are not stored on our servers.
- Usage Data: Information about how you use our website, including pages visited, time spent, and referring websites.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Send marketing communications (with your consent)
- Improve our website and customer experience
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our website, processing payments, and delivering orders. These parties are obligated to keep your information confidential.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at:
KEVA Planks
105 Dry River Rd
Bridgewater, VA 22812
Email: info@kevaplanks.com
Phone: +1 (540) 515-5111